HOSTING, SUPPORT & MAINTENANCE

Keep your website online, up to date and secure

Fully Managed Websites

Website maintenance is the act of regularly checking your website for issues, keeping it backed up, updated and relevant. Without it, a website is more vulnerable to security threats, prone to break and more likely to cause you a massive (and expensive) headache.

We offer our care plans to give you peace of mind. Our packages also come with retainer hours. This means that you can ask us to make content updates and set up new plugins for your site too!

This should be done consistently to keep your website healthy, encourage continued traffic growth, and strengthen your SEO and Google rankings.

Daily Backups

Daily incremental and reliable backups that come with off-site storage and can keep up to 30 copies.

Uptime Monitoring

We get a notification if your website goes down, so we can get it back online before anyone else notices.

Updates

Safe updates to WordPress (core, theme, and plugins)

Reports

We will provide you with an executive summary that shows everything we have done on your websites. From backups, updates and performance to optimisation, analytics, SEO ranking and uptime monitoring.

Security

We keep your website secure and clean from Malware and known vulnerabilities.

Content Management

Up to 1 hour of service is offered per month, including the addition of content and plugins. Top up the hours at our service rate.

SEO Ranking

We will keep track of how your keyword ranking changes over time. We find out who your competitors are, and how you stack up against them.

Analytics

We connect your Google Analytics account so that you can conveniently keep track of all the results.

Save Time & Money

Let us take care of managing your website so you can spend more time running your business.

Hosting & Maintenance

SURVIVE

Packed with all the essentials to keep your website safe and secure

Backups

Incremental and reliable backups that come with off-site storage and can keep up to 30 copies.

SSL Certificate

Keep personal information, e-commerce transactions and other sensitive data safeguarded with encrypted connections. We believe that SSL encryption is an important standard for websites. Thus we provide a free certificate as part of our hosting.

Vulnerability Monitoring

Ongoing vulnerability checks of WordPress core, theme, and plugins ensure updates are safe and stable.

Reports

We will keep you informed at all times with our Client Reports. Depending on your setup you can expect to see the following indicators in the report: Overview, Backups, Uptime, Analytics, Security, Performance

Security

We follow industry best practice and only use trusted third-party plugins. Our focus is on proactive security to keep hackers and cyber-thieves from accessing sensitive information and compromising your website.

Managed Hosting

We take care of all the hosting components and ensure optimal website performance so that you can have peace of mind.

Performance Monitoring

We monitor for any irregularities in your site’s performance.

Caching

Our hosting packages take advantage of Dynamic Caching to store your website information on the server’s memory for improved end-user performance.

Updates

Your website will always be up to date with our Safe Updates feature. This checks for conflicts to WordPress (core, theme, and plugins) and will do a roll-back if any errors occur during the updates. Which we will then resolve safely.

Daily Backups

Daily incremental and reliable backups that come with off-site storage and can keep up to 30 copies.

Uptime Monitoring

We get a notification if your website goes down, so we can get it back online before anyone else notices.

Email Accounts

Good news, if your business is using a professional email service such as Google or Microsoft 365 we can integrate it with your website domain.

THRIVE

Advanced monitoring, reporting, optimisation and SEO to keep your website running at optimal performance. Plus all of the Survive package greatness!

Advanced Optimisation

Much like a vehicle, your website needs servicing. We provide thorough optimisation of high-level components to keep your website in tip top shape.

Link Monitoring

Avoid the frustration of broken links. We will carry out regular checks for any broken links and fix them.

Advanced Security

Additional security management at a server level. Real-time firewall rule and malware signature updates. Real-time IP Blacklist blocks all requests from the most malicious IPs, protecting your site while reducing load. Real-time malware signature updates.

SEO Ranking

Keep track of how your keyword ranking changes, find out who your competitors are, and how you stack up against them.

Additional Reports

With the THRIVE plan, there are more features to report on. Enabling us to provide more in-depth reports.

CDN

Free CloudFlare Content Delivery Service to serve your website faster no matter where in the world the traffic is coming from.

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